Family Safety Contact Worker

Job No: 337970
Location: South Geelong

About the Role

Are you ready to make a meaningful impact in the lives of those affected by family violence? At Meli, we’re committed to fostering safer communities by addressing family violence through a compassionate and feminist framework. We’re looking for warm-hearted, proactive professionals to join our team. If you’re passionate about understanding the complexities of family violence and want to work in a supportive environment that prioritizes safety and accountability, we’d love to hear from you!

The key objectives of this role are:

  • Crisis Management and Support: Offer empathetic crisis management, family violence education, and short-term telephone counseling to family members who have experienced family violence.
  • Risk Assessment and Safety Planning: Conduct ongoing risk assessments and create personalized safety plans in line with MARAM responsibilities, FVISS, and CISS guidelines.
  • Liaison and Coordination: Work closely with external agencies, men’s workers, and team leaders to manage risk and safety concerns, ensuring smooth referral pathways and effective case consultations.
  • Program Facilitation: Co-facilitate therapeutic support and psycho-educational groups for women who have experienced family violence and provide compassionate court support through the VLA FASS program.
  • Documentation and Compliance: Maintain accurate and detailed service user files and data, ensuring compliance with accreditation standards, and actively participate in supervision and team meetings.

Vacancy Details

  • Ongoing full-time position
  • Working 38 hours per week
  • $97,614 p/a + Super + Salary Packaging 
  • To view the Position Description, please click here 

What We Offer

  • Flexible working options
  • Meli is a not-for-profit organisation, so you can salary package up to $15,900 each Fringe Benefit Tax (FBT) year for general living expenses
  • A workplace passionate about diversity and inclusion with Employee Led inclusion working groups open to all employees
  • Extensive learning & development opportunities and pathways for career progression
  • Employee Assistance Program – independent confidential counselling service
  • A dynamic culture of dedicated, passionate and professional team members
  • Paid parental leave program, in addition to the government parental leave scheme
  • Ability to purchase up to 4 weeks additional leave

About You

To be successful in the role, you will have:

  • Holds a relevant degree or post graduate qualification in Social Work, Psychology or related behavioral science, Criminology, or a related discipline and is willing to undertake further training to achieve Mandatory Minimum Qualifications. Or meets the Mandatory Minimum Qualifications for Family Violence Practitioners by meeting one of the below:
    • Holds a Bachelor of Social Work or equivalent qualification, or
    • Have been employed in the specialist family violence workforce before 1 July 2021 with continuous services (has not had a break from this work for more than 4 years), or
    • Brings significant cultural knowledge or lived experience and is working towards a Bachelor of Social Work or equivalent qualification, or
    • Holds at least 5 years of relevant professional experience or hold a related qualification and is working towards a Bachelor of Social Work or equivalent qualification.
  • Experience in the specialist family violence field, demonstrated particularly in provision of intake, risk assessment and case planning and working with male perpetrators of family violence.
  • An understanding of the gendered nature of family violence and the impact upon women, children, and families and ability to specifically identify and work against collusion and minimisation of male family violence
  • Well-developed observational, conceptual and analytical skills, together with highly developed interpersonal and communication skills including written mediums to assist with program development, data collection, evaluation and key stakeholder engagement

Application Process

  • Applicants must address each of the Qualifications, Skills and Experience criteria outlined in the following questionnaire and provide a current Résumé in order to be considered.
  • Successful applicants will be required to provide a current Working with Children Check and undergo a National Police Check prior to commencement.
  • Meli reserves the right to shortlist and interview before the closing date of this position, so please don’t delay in applying.

Contact Details

For more information about the position please contact Kristy Berryman, Manager - Family Violence, 0455 510 993 

Meli is committed to providing a child safe environment. We have zero tolerance of any abuse or maltreatment of children.

Meli values and celebrates diversity and are working to create a team of people who reflect the diverse community we support. Aboriginal and Torres Strait Islander, LGBTQIA+, culturally diverse people, those living with a disability, and those looking to return to the workforce following a break in their career are encouraged to apply for our roles.  

If you require adjustments to the recruitment process, please email us at recruitment@meli.org.au or call the Meli Candidate Accessibility Help Line on 0492 867 488 to discuss how we can best support you.

Applications close 5:00pm 20 September 2024 

V.I.D #337970

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Privacy Acknowledgment

Please click here to access the Meli privacy policy which explains how we manage your personal information for the purposes of processing and considering your application for employment. The information submitted here will be stored and retained in the Scout Talent platform for use by Meli for recruitment purposes. If you have any queries please email recruitment@meli.org.au. 


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About us

Meli is a Victorian not-for-profit formed on 1 April 2023 following the coming together of BCYF and Bethany – both strong, values driven organisations that have serviced our communities for more than 150 years.

With our culture at the heart of our organisation, we have drawn on our combined strengths to make an even greater place to work where everyone matters, feels connected to a meaningful purpose and is proud of the value we all deliver. At Meli our employees bring a wealth of passion, knowledge, experience and specialised skills that contribute to our vibrant culture.

We are seeking values-driven people who are inspired to partner with us to make a difference.